TP in the Philippines, part of global digital services leader TP (formerly Teleperformance), earned two recognitions at the Asian Technology Excellence Awards (ATEA) 2025: the Philippines Technology
Excellence Award for AI–Business Services for its TP.AI FAB solutions, and the Philippines Technology
Excellence Award for Analytics–Retail for TP Interact. TP.ai FAB solution is a proprietary AI orchestration
platform that integrates AI, human expertise, and automation effectively at scale. TP Interact,
meanwhile, is a GenAI-powered analytics and quality automation platform that transcribes, analyzes,
and scores interactions across channels.
These back-to-back wins underscore TP’s leadership in harnessing cutting-edge AI-powered customer solutions and optimized customer engagement analytics tools to transform customer experience,
strengthen operational efficiency, and deliver measurable business outcomes across industries.
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About TP in the Philippines
TP in the Philippines is part of the Teleperformance Group, a global leader in digital business services which consistently seeks to blend the best of advanced technology with human empathy to deliver enhanced customer care that is simpler, faster, and safer for the world’s biggest brands and their customers. The Group’s comprehensive, AI-powered service portfolio ranges from front office customer care to back-office functions, including operations consulting and high-value digital transformation services. It also offers a range of specialized services such as collections, interpreting and tp.com
localization, visa and consular services, and recruitment process outsourcing services. The teams of multilingual, inspired, and passionate experts and advisors, spread in close to 100 countries, as well as the Group’s local presence allows it to be a force of good in supporting communities, clients, and the environment.
For more information: www.tp.com.
